Take pics of the backs of the cards, too. Steam support is really shitty, but try to get them to admit that the two card numbers were redeemed on other accounts and then screencap it. The fault lies pretty firmly with Best Buy, but you are probably going to have to engage Steam support as well.īe sure to take screenshots of everything. I understand that this is how a lot of black market sites get Steam keys/Steam wallet codes. There's apparently a scam going on where someone in the supply chain can surreptitiously steal a code from an activated card without disturbing the physical card. I suspect that the weekend is affecting the investigation. She sent it to their digital download code master, and I'm still awaiting the result. I had to ask to get it escalated to a specialist. Ugh, I'm so sorry you're going through this. Submit a new deal Submit a question/PSA Reddit New Deals Popular Deals Meta
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